Chatbot writing and training

When a user interacts with a chatbot they want their information quickly and efficiently.

Writing chatbot content is an entirely different skill to long-form writing. You need to provide the maximum amount of information in the least amount of words.

I not only write chatbot copy, I train content writers in chatbot best practice (writing, confidence scores, accessibility) and user analytics. 

You can find out more at Chatbot Content.

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