How I can help you

My job is to help you tell your story. I specialise in:

  • plain English copy for government, universities and businesses
  • writing chatbot scripts
  • training content writers in chatbot writing best practice

I’ve always loved words

My first writing job came at the age of ten when I co-wrote, edited and published my primary school’s first newspaper. I am a certified TEFL–TESOL teacher, having graduated a 150-hour Master course with an A grade. I have taught English to children in China (via Skype) and taught conversational English classes to adults. Along with a Bachelor of Arts (History and English Literature) and Diploma of Publishing (Professional Book Editing, Proofreading and Publishing), I have completed various short courses in:

  • UX research
  • Introduction to IA (information architecture)
  • Real estate copywriting
  • Copywriting essentials
  • English grammar
  • Plain English writing
  • Report writing
  • Creative writing
  • Web design


01. Strategic

My job is to make words perform, to tell a story and help you deliver content that informs and converts.

02. Professional

I have over 20 years’ experience as a writer and editor working with government, small business and universities.

03. experienced

I have a BA in English Literature and History, various UX writing, user research and editing certificates, as well a TEFL-TESOL certificate (teaching English to non-English speakers).