Scannable, accessible, SEO-friendly content

Creating plain English content for websites, chatbots, apps and navigation. 



How I can help you

Do you have a content writing or editing project you need help with?

If Katie can make insurance sound fun, she can help you with your next project.

With over 20 years’ editing and content writing experience, Katie can assist you by writing content that is easily understood, scannable and accessible.

Chatbot/UX writing

Content for chatbots, apps and navigation

Content writing

Plain English content for digital and print

Chatbot training

Training content writers in chatbot writing best practice 


A second pair of eyes to ensure your message is clear and succinct

Working with Katie was a great experience. She was easy to communicate with and took our key messages and wrote great content for our website.

I highly recommend her writing.

Paula Nash

Point 2 Point Property Services

Hi Katie, I just wanted to say thank you for your time and effort in writing our property marketing over the past 12 months; our owners have always been happy with your services and we are also very happy too. We appreciate the time you take to create a well-written description and also working towards our deadlines. We would be more than happy to refer you to anyone looking for real estate copywriting.

Hugo Mendez

Sales Agent, LJ Hooker

Katie has been writing copy for my property marketing, it has always been well written and assist in our success.
Our clients are always very happy with our marketing and Katie’s skills assist with this.
I highly recommend Katie for all your content needs and I will also continue to use her services in the future.
Luke McAuliffe

Real Estate Agent, Peter Blackshaw Real Estate

Sending my work to Edge Editing gave me a new perspective on my writing and created a clarity that before, had been missing. Edge Editing enabled my dissertation to flow without the grammatical errors I was plagued with. Katie conducted the editing in a timely and cost efficient manner, when my stress levels were high!

Dr Marianne Huhn

Fine Arts - Ceramics PHD RMIT

I very much appreciate your work. You have been so easy to work with and the finished result is amazing. I could never have achieved the same standard and it makes a difference to the finished product. It is so much more professional and is so much easier to read.

Thank you so much.

Cate Lewis

Monash University

I contacted Edge Editing and Content and was very satisfied with the prompt response and the great work provided. The honesty and good care towards my book was decisive in turning myself and Narcotales into Edge Editing and Content loyal customers.

I highly recommend their editing and proofreading services.”

Felipe Azevedo Ludwig


Katie of Edge Editing and Content recently helped me with formatting my PhD for submission. I can’t recommend her work highly enough.

Katie’s calm and professional manner was a godsend, especially as my time frames were tight. She addressed last minute formatting issues, was always available by phone when needed and made sure that everything was finished to high standard in the time it needed to be.

It took a huge amount of pressure off what might have been a very stressful time. Thanks again Katie.

Joanne Sheedy

Monash University

Katie at Edge Editing and Content edited my thesis in a very professional manner.  I had previously had a bad experience with another editor and was anxious that the finished thesis was correct and ready for presentation.

Katie was easy to talk to and listened to my concerns. This was a satisfying experience for me and I would recommend Katie to others who need an editor who cares about them and the finished product.

Kate Lilliss

University of Canberra